– Visit the official Emerson Support page.
The updated software has stricter security protocols. Fix: Ensure your ROC800 firmware is also updated. Go to Device > Communications > Setup and verify baud rate (typically 115200 for Ethernet, 19200 for Serial). roclink 800 software download free updated
If you're looking for help with a specific device, could you let me know: of your controller (e.g., ROC800, FloBoss 107)? Are you performing a new installation or trying to troubleshoot an existing connection? Do you have an active support contract or login for the Emerson portal? – Visit the official Emerson Support page